SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I kindly exchange the size. Shipping is faster than you think Goodschild ~~~ ^ ^
It would be nice to wear it when it's cold ^ ^
I measure 1.72 and I order size 5xl I fit the sleeves well, a little fair the length
It's the same as the explanation. It's the best price range
Good product. You get what you pay. Bought it as a gift and think my daughter is gonna love it!
Size XL served perfect on the body, 68kg-1,70
Well received.
175cm/76kg-it fit perfectly for my height and weight. The fabric of the coat is a thick cotton and inside it is lined with silk. The waist adjustment fabric is elastic and heavy, which leaves the slim coat the right way. The zipper rail is plastic, so can wash that will not rust. Has two pockets that fit a standard smartphone. You just need to iron the iron to look like the ad. Is a very beautiful coat and great for the price. Arrived in 15 days.
The product is bomb, I like the quality of the jacket very much, and it's just the speed of delivery, I don't have to wait for half a year, I'm happy with the purchase, there is a desire to get behind a car and drive around the city at night under a real hero (College & Electric Youth)⚡️
Better quality than you think
Excelent product and vendor.
I bought it because it's pretty gray, but it hurt me because it's like a company uniform.
You can wear it at this price.
The fabric is very thick and quality. But the quality of the print is not so good. But the jacket wears very well and is very stylish. Delivery was very fast, less than two weeks. I have a 1,64 weight 49kg and bought the large (large) was in oversize style
looks great. im 178cm, 85kg, muscular build and i bought an XL. Fits well
its good
That's very fine. It's a little small, so I bought it 4XL, but it's suitable as an overfit. To fit it, it's usually 95, but if you buy it 3XL it will fit, and generously you have to go 4XL. It is very nice.
Good. I'll wear it.
Love it. Great quality. I’m a size 12 Australian and ordered the 3xL and it is perfect
170 5XL women with 60 keys, but it is about half a hip, the length of the arms is not too long, and it is suitable for Korean size 2XL? The degree 110-115? It seems to be about.
I am very satisfied with the texture quality. I will buy again next time. Thrive