SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Do not wait for WoW) usual but for work will go
As good as description.
For this money is excellent. Height 188 weight 65 took M small
fast delivery, good quality. Recommend
Delivery fast! The color is slightly darker than in the picture, and so all the norms!! The store advised on 52R. Take XXXL, came up perfectly!
Elegant. Unusual. pockets working
Right Great quality already bought 5 pieces
The quality is good, but the size is large. It is very recommended.
Warm clothes
All OK
The quality is excellent, the price is generally just perfect
Excellent!
Very thin fabric.
Very good quality, light and usefull.
As description. Material and colors are as well as pics show users. The I bought because I liked the model. To look at the picture of the store to first heavy impact seems A vest fleece but instead is not so. Is a fleece though is light. It is not heavy. So if you want to use it as vest need to look for another article. Overall are happy with the purchase. There are some thread here and there that sticks out, but is rimediale. For the figure shopping is a good shopping
Otrimav.
the jacket is nice and looks like warm. good fleece quality.
For this money I expected the worst. I have the same jacket for a double price from this one but took for roughing work. Its purpose is consistent. Fleece is thin, sewn normally, amazing, behind the zipper is, and the pocket is not!!! But I do not need this pocket for nothing. I recommend it as working clothes. Height 182 weight 82 took 3XL, approached with a small margin.
The fleece is not bad, but it is very thin, as for me, although the baby is satisfied
Good product
Well I would go to a discount store like TJ Max or Ross. The material is thin I should have gotten a large instead of a medium. There’s better fleece on the market. I would not recommend it. Too cheap.
Quite good in terms of quality price, it is worth the paid for, the material quite warm in addition to the shipment in 15 days arrived earlier than I said. Very good product and in the shipment I have nothing to say.
Thin fleece
Very thin material hood-out of place
Très bien