We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Nice material and stitching but size is bit small for me as i picked large size but…. It would be great if store can give measurements with sizes
I stay perfectly, it's as the description says I recommend
It is very good quality is as the product says I recommend
I'm totally satisfied, the overall quality of this jacket is excellent! I recommend purchasing this jacket! Thank You Jack W.
Quality is good, only sleeve Short. Son of 173, lean physique, size XL
Very beautiful jacket and also be money value but unfortunately the with the size problem I had better XL ordered instead M then would also my shoulders some space. Size 173cm normal.
Great product, according to the description.
Very good article, it feels good quality and came to me very fast before the time stipulated
Arrived very fast, recommended, a decent quality
Is OK
Perfect fit and fast shipment
Excellent! Thank you!
Nice quality and construction. Heavy, soft, wool felt like material. Be sure to order at least 2 sizes above your usual North American size.
I'll buy again
The order arrived with a week late, the product is of good quality, the store is always listening and it is very professional. Thank you seller.
The sack came in super fast, I was in communication with the store because I asked for size M but when I saw the comments that came down I asked him if he could change, for the right size XXL, I stay right to my size. The material looks of quality
It's a good trench coat yeah, but I had an isue with the size, apraently Large in Asia is like Small in America the price is good, so I ordered another one but this time in XXL, and gave away the one I've got to a girl (she seems very happy with it). So if you are not from Asia, jus be aware of this before ordering. I'm not happy about it but I understand is not the store's fault.
Received beautifully ❤️ to Australia and I recommend this great store
Beautiful coat!!!
OK kasakos
Unfortunately it was a bit fair on his back: '(