We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Size 11 exactly on the foot 28,5 cm, sat perfectly, light, soft comfortable. Thanks to the store for the size advice and fast shipment.
super
Same as in the photo. They look like they're very comfortable. Some smell but after ventilating it disappears.
Quality is normal. All as in the description
Size matching European sizes
Excellent подкрадухи. Lightweight, not to say that is soft and not hot, but quite comfortable. Ultra-quiet. The rain did not fall, but think that the same rules. Arrived in Novosibirsk quickly. Ordered by the table size, measured the foot in centimeters-42 size 27 cm fit perfectly, it is 9.5. Don't be lazy before ordering, pomerte.
Excellent shoes, light. Sewn well. At 26.5 cm took 43, too big, but you can wear it, do not fly. It came 2 days earlier than in the schedule.
The 42 size were too big. you can take the size smaller
Everything is fine! It came fast. Light, soft. Two weeks of socks, the flight is normal. Recommend. On the 42nd size took 9,5. Photo After 2 weeks of socks.
Good sneakers, but first contact the store to specify the size)
Sneakers came quickly, the quality is good, on my 41 foot size came well.
I love that shoes!!!
Good Goods, you need to specify the store's size)
They were small to me and I gave them back smoothly. Good commercial
I bring the number 43 and thanks to the dealer that I have recommended to take one size up more, the 44 is perfect, I stocking well and is comfortable. Shoes are very beautiful. The retailer has been very helpful and have been very punctual delivery.
Bellissime!
Very long delivery. Quality is good. At 43 size butt.
Excellent
Very nice, with the sole (quite useless) removable. By cons, ordered on September 09, received on September 26 or 27, so we are far from delivery in 10 days.
Tennis top comfortable Levinho Arrived fast
It's perfect. Quality at height see the photo, the sole is cast, light, surpassed all expectations. The size approached my 43 - (27 cm) a little freely but this is correct (because. Tissue) so that the finger does not overflow)))
Excellent sneakers! On the account of denim, of course), but the quality is super! Inside the fabric, the legs do not sweat. There is ventilation) my son really liked. Went all day, said it was very convenient. Size correspond. Delivery about 2 weeks to Moscow.
Thanks to the store for the goods, the shoes are excellent, the size is accurate according to the table, the delivery is fast 10 days.
Precious and the numbering is exact with the description the store =)
Corresponds to the dimensional grid. Soft, slightly raised insole. When walking, this insole springs the heel. You need to take exactly the size of the foot