SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I arrive well, in good condition, the store very attentive and responded well
Good quality
the shirt is cotton and pleasing to the touch. Picture accurate as well. The print doesn’t have a cheap feel either
T-shirt is just super!!! Took 2XL for height 170
Quality nice of shirt and quality nice of stamping.
If you want an oversize order two sizes larger than your
I like it
pretty cool ;)
Arrived well in time in perfect condition. Fabric and print are of premium quality, highly recommended!
T-shirt is cool, but I was wrong with the size. Take 2-3 sizes larger so that there was exactly an oversize. Delivery slightly delayed
T-shirt for your money is just a mega rfigenic T-shirt. The quality is generally Balder. But the picture is a sticker. This certainly makes you wonder how long it will last on a T-shirt. The color is lighter than in the photo, I took a blue-fairy. On the growth of 168 and the weight of 61 3XL sat down as an ideal large oversize, it can be simply awesome to combine with narrow jeans. Very satisfied with the order.
I wanted an oversize and therefore took XL, but looks like L. And so the T-shirt is excellent. The quality of the picture is good.
Very cool T-shirt. It is better to take two or three sizes larger. Does not shine through. Color is awesome
Very good garment very cute recommended
T shirt is very good, cotton, oversayz
IMBA and da Se Prin sticker, after washing does not wash I am 170 cm
M for growth 165 covers the groin. Free on og 90. Is cotton
The picture shown is straight out of the package, so it is a bit wrinkly. For comparison, I’m 5’9, on the skinny side and I got an XL! It fit pretty well, the print on the t shirt is decent quality, the sleeves are a lil long (as per the design). It feels like a regular t-shirt, the only con is there is a slight odor. Besides that, it fits well and it’s accurate to the pictures provided by the store! It also came 2 days early from the estimated time.
T-shirt Super! Quality, print-at altitude! On the growth of 163 took L, received an oversize, as she wanted. I advise everyone
Material cotton, print glue, I really liked it, the T-shirt is the same as in the picture, I ordered the size M for height 158,
The quality of the fabric is super. But the drawing is dark on white fabric. Take Blue)
Virishiv vist 4 XL .. Well, in the principal cool, really oversize, ale vrahuite the Shto T-shirt of zbielshen in width, but in the dovzhina not du. Ale didn't say it was short. I recommend, print classes. To Kieva in 21 days in the umovah of Vini. In the new poshti
Cool, free, long, og. 106 ot90 height 158, delivery 25 days
so cool, love the color came very early! definitely recommend it :)
exact the same as the picture but i chose XL and i turned out very big