SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Tonki, stretch. On the Sky 178 rozmir
Good cost price .. Leggings are very thin ..
Well, what can I say 187 growth. 73 kg. The original Nike ran in the hammocks demolished the prices now the PTZ began to read the comments decided to take here, the quality leaves much to be desired, Very thin I used to run in winter in one layer on top shorts and that's it, but it's okay that it's okay that the thin elastic band on the belt should be tighter than the spruce it keeps well, when jogging more than 20 km, they begin to slide into discomfort, you need to stop pulling them.... So, in principle, it is tolerable if you are a novice runner is quite suitable. I guessed it all fit
Viskas ok
All right! 175 perfect for XL key!
It is very good to stretch, for height 170 and weight 70 you can safely take s
It’s perfect fit, i am waist 32, and 6 ft tall. XL fits perfectly. Love the material and finish. It’s really good for the price. Thank you.
Good product price quality
Great product, quality.
Amazingly fast shipping and material is just beautiful.
Very comfortable and comfortable to wear, size M for cm. And 73kg. Long enough but it doesn't interfere. Beautiful printing of the patterns as on the product images.
Excellent product, the fabric is quite fine but for summer it will be magnificent. 1,60 alt weight 63ks approx and I ordered size L, there is only a few longer cms left, no problem. Arrived early. Highly recommended.
The tights are fine, but they were broken in the crotch it seems to be a factory defect or that they have been used, I prefer to think the first
Everything perfect and before time
Gorgeous pants
Very fast delivery, beautiful sports tracks
Quality decent
I unfortunately came out broken with a scissor cut.
Size M perfect
Fast sending good product
Beautiful colors as the publication charm my husband thank you very much. Cogi size M for 1.72 and weight of 83 kilos
Beautiful, but the fabric is thin.
Everything fine
Very comfortable, nothing is transparent and is very good at bursting leg
Arrived ahead of schedule, fit perfectly. Seller advise