SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I order for the second time. Perfect. Soft. Beautiful.
I tinkle other times. Garna, do not sag.
I received the parcel, it took 16 days, the track number is tracked in Russia. I order not the first time, excellent quality kit. The size grid corresponds to. I advise you to take.
There are no questions to the store, his wife's breasts are large, he did not fit. If you take a larger size, then the webbing will be large.
The fabric is nice, it's very good for the money, I wish I hadn't bought it before the price was 600 p
tip top
I did not even expect such excellent quality and size fit well.
Shiro Raju! It's a big lif, don't push and don't squeeze. As a result of the churning and the Navit kamichik (what if I call, I see it for the wiglyadai it is not too big...) here garniy and yakisno crushion) the demand of the Brethren svitius rozmir-it won't be too small. Zamovlya Teper she in the school)
I order the second set-my friend is very happy with the first.
S is too small, more goes to Xs. But the quality is good.
Bad tailoring. The waist is narrower on one side than the other.
Good quality! I like it.
This is not the first time to order, everything is super!!!!
A wonderful set, I already take the 4th-and myself and my daughter. I wash in a bag, after washing it is not deformed. Fit my parameters 88-74-90 perfectly. Chest holds great. Seller sends fast, packed well. The set became my favorite-I took it in different colors.
Satisfaction with purchase for gift
The set is just fire, the wife is shocked, thank you store!!!
Just awesome underwear, quality fire! And the delivery is very fast
Comfortable... although it itches a little
Crazy kit. Size in size. Perfect. Without thread, smell. I order the second set. Will be more
I was afraid that I would be small on this I took a size larger, OG 100, about 106. The top is too big, the bottom just does not pull or bite. The mesh is soft does not prickle, very comfortable in the heat.
Shipping fast goods quality good
excellent
If you, like me, do not like fat pumpers, but your breasts need support, then order and you will be satisfied! The size is normal! The quality is super, I order not the first time this set.⭐️⭐️⭐️⭐️⭐️
Excellent quality, I am very satisfied)
High-quality underwear is small, I will wear thank you