We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The dress is very beautiful and of good material we ordered it with modification to have more flowers up and it was perfect
Too comfortable, the person who attends is very kind, I asked for it with extra flowers to cover the transparency of the bust and I stay perfect. I'm very grateful. mostasillas and sequins in the lace is really beautiful and you don't need to wear brasier
Very nice dress and looking very good quality. I recommend. The size fits just right.
Like the product are expected to be a better more is so a small screen and take long to arrive
I arrive super fast very good quality
Arrived very quickly I loved.
the dress is very nice and pretty!! only thing is that we had to wait a little longer then expected, but still very good quality!!
The dress is more than amazing, just like the picture
Perfect, beautiful, finish and sewing great
The Swatch dress is beautiful as it in the picture, accurate measurements well that you should watch out when measure yourself take your correct size, 100% recommended!
Without the comments as this dress is too beautiful
Very pretty I love
Dress is just like the pictures. Excuse the bad pictures they are screenshots from a video. But I would recommend the dress. No weird smell or anything. It’s true to the size
Very good Super recommend arrived on time my granddaughter loved very
The dress is very beautiful but the shipping times were lunghissimi, arrived one day before the wedding so I needed, ordered a month and a half before
Gorgeous dress. The integrated bra pads are a little small to large breasts it should foresee cushions-part for change or ask the store for making custom car seller listening to our needs
Very nice dress, good material.
beautiful as shown
belle robe
A little larger than expected but clean sewn and looks great
Very happy with the dresses I recommend
Cute, I bought it for my niece. I haven't given it to him yet. I hope it fits you well.
Excellent product, great customer service , we are very satisfied with this purchase.
Beautiful dress. It's a shame that there be comprehensive information in terms of taxes and extra expenses that generates the purchase. By very happy rest. It should be noted that always respond to queries.
Excellent Product