SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It is very nice comes a little small it is advisable to order one size more
Having married 12 11 23, having passed 29 11 23, a garny sports suit, taking a gift, everything went, I recommend it to the game
I had already ordered before and I liked that's why I asked again
good product same as show . stuff is very good
A monster product. Garno stitching, it is worthy. She was playing a trichka, did not play a T-shirt, put on two noble children of virishennya. Vibrated the turn of the goods for the goods.
The quality of superova, on my parameters 90-72-95 rozmir M for zrist 167 Super pidishov, Edina top trishki tight, pants now, jacket and so (sleeves dovgi). For your cat top purchase. Recommend store
Fabric quality, texture, color is 100 percent. It exceeded my expectations... Except I didn't choose the right size. Too bad
So cute! A little snug , but definitely worth the price. And it’s good quality and exactly as described. The color is more peach and I ordered a M.
Absolutely gorgeous outfit, same as in the picture!!! such a nice fabric! I am 1.55 cm, 44 kg, for me size S is perfect. If u have a big chest, the crop top might be very tight for u, even if I have small chest, I can feel is a bit tight, but it's ok! I like this outfit and the colors are amazing! Fast shipping, well packed, thank you!
In tsyloma is filled with. With the good to play the rozmyrna Sitka, to make little money. On my m rosmir costume m zamaliy. Special top. Duge is not ohaino zrobleni seam on the collar. That for such pennies can be criticized.
WOOOOW!!!! I am beginning to fall truly in love in myself because of this OUTFIT!!!!! TGANK YOU!!! I WILL de buy AGAIN from this store!!!!
Came 8 days before Cherkas. It's good, if it's lost in front of it, it's not scary to hang in front of it, it's not scary, on the saggy rozmir s-m took L, silo Chudovo
Good quality & it has a nice tight fit. Took 10 days to be delivered to me
Super, my daughter, I am satisfied with everything, I am like Vindmine, and I will be Duge Shvidka delivery!!
The cutest gym set I’ve ever had. Size up for a perfect fit.
As the colors, the model but if take into account that the size L looks like a M, the pants if it matches a little and the top the same but the house is small remains tight, for my 1.70 and weight 65 was left say normal, the fabric is nice and comfortable, super thick, I arrived super fast, thank you very much
Excellent quality fabric, stitching, exact size, L, measure 172 weight 66kg
Nice but too small! The medium feels like an xs.
I received the product in perfect condition. The garments are of very good quality as seen in the publication, it takes a few days more than the estimated date but it was worth waiting.
Beautiful, the fabric is super soft, the size guide is very useful, I knew it would be a little right at the waist, I loved it.
I only have to choose size M but it is very nice I like how I keep the fabric I am happy with my order fulfilled my expectation❤️
everything looks fantastic. will order again. two and half weeks travel to Serbia.
Just amazing! Thick beautiful fabric, stretches medium well, so it is worth choosing a good size, I checked everything by centimeters-it is. Did not expect that I will receive such a high quality and beautiful set at such a price). Take it and take it again, it arrived even before fast delivery by a week and a half.
Awesome quality!! Thick fabric, seams are perfect! I am 158cm (5'2") and 44kg (96lbs) and S is just on point! So I'd say it runs small because i usually wear XS and XXS.
Just a drive. Delivery of Mover Tizhnya. Rozmir L for Vaga 64 kg and Rist 173 cm.