Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
L***a –
It came to Me after 10 days masomenos and to be free the shipping seems wonderful to me, the wallet is small to go dancing and carry the necessary things, even to go shopping and carry only your cards and phone.
G***l –
😍😍😍😍
Customer –
amei
K***r –
The lining in the bag stank some kind of fish, for this minus And so the bag is good
P***n –
It is very nice the bag I really liked the truth I did not have so much faith but I love it, the fabric I like the color is pleasant to the eye and the majority of my belongings fall when I go out, apart the order arrived super fast! I ordered it last week and I arrive this one, I am more than happy without a doubt😍‼️
M***r –
They are super cute, Corduan fabric, the only thing I don’t like is that they have a smell super long (it takes off with softener) for everything else super well (measures 22cm × 13cm)
A***h –
This is such an IMBA, words cannot describe! Cool, small, beautiful, a little stink of China, but-it’s even better.
C***s –
As is to the image
M***a –
Very beautiful
Д***а –
The bag is good, but it’s a little small
Customer –
The bag is good ale once the chain from the remiška I fixed it so good
S***i –
Very cute is small so do not expect something big and the chain arrived quickly is very strong!! Super recommended
Customer –
It is as I imagined it, perfect small but very beautiful☺️
Customer –
Very beautiful😍Although it is something small
M***o –
Arrived very fast, beautiful product although a little small but ideal for casual events
j***s –
Excellent, as shown in pictures. It arrived in good weather and condition. I would certainly buy again
F***o –
It’s teeny tiny but it’s also cutesy. I can’t wait to pair it with my dresses!!!!!!
Customer –
For the price you cannot order more, it is quite fine and does not have an inside pocket. Shipping was fast, seller recommended.
D***a –
The bag is amazing and very beautiful, 100% recommended✨
Customer –
Is the same as in the photo😜Very nice fabric is soft from corderoy, not very big but very nice
M***r –
I made an order for several bags with different sellers, same cost and without any doubt it is the best of all, in the fabric comes very well, it is of good fabric, many others come like paper fabric and this is not it is good fabric, The size is better than the others, because if it is small but not too much and miniature, the closure is fine the material and the design is good too, it would be great if the strap came a little bigger to be able to cross it, however it is very beautiful.
Customer –
I like it very much, identical to the image only that it is smaller than I thought but I still love it🥰
Ю***р –
Beautiful that is not a small handbag. All the inventory✨💕The phone is in a way to get a simple. A purse for nothing. Daughter♥️🫶🏻
L***a –
Good product arrived accordingly everything in its place👌
M***s –
Arrived well and fast
N***r –
Very cute
C***a –
Good same as in the picture
F***o –
It is very beautiful, just as it comes in the small image
Customer –
The bag is fine, I expected it smaller
Ф***я –
Garna, ale stink just jahly! The smell of the Sodh Ribi🤮Vivivinya trinya helped, ale Reva Strati, for the tseball. And so, before the Ministry of
9***r –
Once sweet and sweet and crazy and wet.
D***o –
Good as expected just small
a***a –
I really liked the bag👜Beautiful
H***a –
♥️♥️
Customer –
Well I liked they come to size😊😊😊😊😊😊😊😊😊😊😊😊😊😕😕😕😕😕😕😕😕🙏🙏🙏🙏🙏❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
C***. –
I completely loved! Is beautiful😭It is small but there are several things👌Super recommended
a***r –
i love this bag it small and fit essentials stuff, this is my everyday bag now
Б***а –
Normal, but the bag smelled very big-bag
I***y –
Well material hand bag . So easy to handle
Y***s –
Little but very pretty
Customer –
Very cute,
Customer –
Beautiful! It is basic but it is very well done and beautiful, it was worth the value
M***e –
Received in good condition. smaller than expected but still nice and fashionable
Customer –
Ha Me. This bag delighted. It is just the right size to carry the necessary things and it is very nice and very nice. Very happy with the purchase.
Ш***а –
There is little more. I was a key, a power bank, a phone, charge that cat and a cat more than a Bulo)
Customer –
Very cute, it is small but it still looks beautiful when it is put on, it fits what is necessary for a short little hair
C***a –
The chain is pretty poor but it’s ok for the price
Customer –
Thin material but for the price is excellent 9/10
r***r –
worth it 💗 and I absolutely love it
D***s –
Perfect, ameiiiiii
I***F –
The lining is not the best, but the bag works well.
o***r –
I loved it, it’s a little smaller than the strap I thought, but it really looks beautiful, the material is the same Heh in the photo, and very nice color, the chain is certainly good material, I recommend it 100%
d***r –
It fulfills its function, that yes bear in mind that it is small, to carry what is essential. Arrived in good condition (:.
Customer –
hermosa
H***r –
This beautiful
L***u –
The fabric is amazing I love her
S***s –
It’s super pretty is the same as the photo
Y***a –
Too small but it is good for evening parties. It’s pretty.
Customer –
The bag is made of dug coffee with a handle with chain and the other half is made of kdub. I think it is very beautiful. It has a good design the model is new and inside it is simple, it only has a bag
M***n –
All good
f***r –
dark color, small, but worth for the money
Customer –
beautiful mini bag ..nice clour
Customer –
Beautiful 😍
t***a –
waw.great
c***r –
It is beautiful and very comfortable, despite being small is enough for phone and wallet keychain
Customer –
good ! some of the other reviews said about a smell but mine didn’t have a incredibly noticeable one, still wash it anyways for cleanliness sakes though.
Customer –
It is cute and small just as in the picture the price is fine although I thought the strap was going to make it longer
c***s –
The wallet is cotle type, they are very cute with outfits
Customer –
For the price the bag is great!! Phone with wallet and headphones🥰Fits well. Nice strap, only the strap is short
Customer –
Came in 10 days. Small remichok and handbag such. For a Garna bag
a***r –
T like❣️
N***a –
Super beautiful and is identical
Customer –
It is something small, you can keep a phone, keys, wallet. Basic but very nice.
a***r –
9/10 because it came with the smell of fish, out of that excellent
C***a –
The same color as the photo is very cute🙂↔️🫶🏻
r***s –
Beautiful cartera
A***r –
To finish off a Dear handbag, we don’t stink. Maluvata is true, thought will be Trohi Bylsha, ale a direct gamanets and a phone will be remembered. delivery for 10 days.
Customer –
It seems like a nice handbag, but small😮💨
Customer –
Bhal les photos
Customer –
Very good material, it fits just and necessary, although I thought the strap would be longer
Customer –
Arrived super fast, I thought it was beautiful
M***r –
Very cute. Cute color. Equal to photography. Arrived quickly.
Customer –
Equal to the picture only slightly smaller than expected but it is worth the price
D***z –
It is very beautiful, small and it fits just like the cell phone and wallet
Customer –
It is single-clasp but the material looks good
3***r –
Just as I wanted it, small, only for mobile and wallet
i***← –
Sweet bag of the zipper Works, my things fit in and go well with outfits. But night smelled dead in the fish you had to ventilate.
L***y –
For the price that came out is super good
А***а –
Bag Super
J***s –
super linda
M***y –
This one came as in the picture, but it came with a dead fish catinga🤢But material is good and arrived before the deadline
S***z –
Very nice bag, it is practical and simple. By its size you can wear it everywhere and everything you need fits perfectly. I loved it!
J***g –
Slightly smaller than expected but really cute sure for that price
Customer –
Good size, affordable price, the material is good for the price, arrived very quickly I recommend it
V***o –
Small but cute fits the cell phone and a purse
B***e –
This bag is the best, could be perfumed more to smell really great.
Customer –
It is quite small, for a cell phone and money, it came with an ugly smell but washable, it looks very aestetic, as can be seen in the photo
Customer –
It arrived in an estimated time, but it is simpler than what is seen in the photo, but it is beautiful
Customer –
Very beautiful, good size and good material, arrived fast.
l***r –
Very cute!
L***l –
Perfect
Л***а –
The bag is good, yak in the photo, tylki trohi thne, ale hold for an hour
R***z –
Is equal to the image, I recommend reading measurements and material before buying.
A***h –
Cute wallet, arrived a day after the estimated time, small but there are more things
N***e –
Is super cute as the photo