SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excelente
Beautiful, cheap and good quality
Shipping fast. I ordered one store two shirts, black is 2 times cheaper than gray, but there is no special difference in quality, it's not quite clear what the price is from. In general, quite normal goods
Very good polo! Excellent fabric, nice sewing. Thank you very much and orders!
Quality is not bad. The material corresponds to the description. 65% cotton and 35 polyester.
The quality is good. Delivery time super. The gray is very dark. XXXL fits well to 183cm and 87kg.
Good store, good polo)
Shirt quality size for height 170 weight 67 exactly m. Thats
Delivery of goods to the Kursk region took 19 days. The polo shirt is sewn very qualitatively, the material is cotton. The only negative-not quite exactly sewn the top button. Seller recommend.
good quality and size desription/help Fast delivery Thank you
Ordered May. 25 2022. The store sent the order the next day of May. On June 26, he took the parcel at the post office. The track was with full tracking. At the shipment stage from China to Russia, 4 of my parcels combined into one and assigned a new track number with full tracking. The quality of the T-shirt is good: after washing, no changes in appearance. I did not paint other T-shirts. Material, looks like 100% cotton. Knitwear classic for polo pattern. Well enough everything is sewn. Color, as in the photos, wine-red with gray-beige with a white strip of collar and cuffs, the same saturated. The ordered size approached. The size table corresponds to the real size. This is already the 2nd T-shirt, bought from this seller. In the corner of the collar on the left side stick out strings. I did not communicate with the seller.
Quick and good quality
Delivered in 15 days. All as ordered and as in the picture. The size approached according to the table.
Quick and good
The shirt really liked, the description corresponds to and the delivery is very fast. Seller Many thanks :)
This is the second as one order Very happy product
The quality of the fabric is pleased, excellent Polo
Usual, but not bad polo, the material is dense, sewn well. On weight 78, height 175 size XXL, in the shoulders in the butt, in the stomach freely
Very good product and very good quality
Second purchase of this model. Fast Delivery (18 days). Good quality. I recommend it.
they are not as stretchy as normal shirts, so they do fit little bit tight, but its still reasonable
This is the 3rd color I buy. Superb quality. Real pocket.