We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
At me 37 rozmir (23,5 cm) it went to me. Can buy and foot for shirsha. I'm so comfortable. Delivery in 10 days-Super shvidka!
Very good, and only 400 and beak, my carnala got a lot, so did I, but my leg does not even enter guamazos in those tenicitos. Only that the insole falls fast, buys good ones and you have shoes for a while.
Cool
Very good quality and arrived very fast
Normal ones stole such. On my size 38 (24,5 cm foot) I took 39, sat down perfectly, straight on the leg (I have experience with this, so I always take any shoes on the Alic a size larger, and winter for two under the toe). Walking in them is very convenient, even though they are new and not different. I looked at the seams, there is no glue anywhere, it does not peel off anywhere, everything is smooth and neat (only threads can stick out on the seams where the laces need to be inserted, but this is generally not scary for that kind of money). An insole with pimples, which will create the effect of a small passage when walking (but there is no orthopedic slide, this can be a little dangerous for people with flat feet/valgus. At the very flat feet and valgus, but I will put my orthopedic insoles there). About the appearance I can say that they look like any other brand shoes such as hadiks or naiks. Let's see how they behave in the sock and dancing)))
The sneakers came pretty quickly to Peter, well packed, came to the pickup point in a magnet, delivered safe and sound, albeit without a box, I wear 36-37, but looking at the reviews I took 38, so that you can wear with a warm toe-just sit down, satisfied with the goods and delivery, I recommend the store!!
Loved arrived right sizeEverything in good condition recommend
Arrived quickly, the quality is good, it looks good, the only size is a little small, though it took a bigger size
I loved they are very comfortable the material is not of the best quality but you see the future of tennis
Wonderful, they are just as in the photo, wide and flexible. Very wearable
My girlfriend loved them, and they look great. They look very good quality for the price.
The tennis is very comfortable, it looks good the same quality. I ordered a larger number, I even recommend it (I use 35, ordered 36) and it was good. I recommend one or two more numbers, in addition I am satisfied with the purchase and the tennis follows with the description.
Best shoes that I ever bought.let me order another pair right now!!!! I’m extremely satisfied
They are perfect as it puts in the ad I bought them for my wife and they arrived quickly! Not a week
Beautiful! They also arrived before the expected date. They look good monkeys the truthAnd although they are not sent in a box, but they are careful in the way in which they are wrapped to protect them, so .. 100/100
Daughter is delighted, of course. They are soft, comfortable. I removed the green laces. If you tie the laces separately in a green hole, the material breaks.
It took about 4 weeks, which is much more than the stated time. Took 1523 R. For my 39 p ordered 40 R. Everything fit. Look just a bomb! I don't know how it will be in the sock, but my leg does not breathe in them at all.
The sneakers are good, but the product packaging is terrible, no box, just in the bag. The photo shows in what condition they arrived. Shopping experience is spoiled
Use 34 gave right on my foot, lindooooo I loved
Super bomb!!!! I recommend, I thought it would be huge, but at 39 took 40 and all the norm
They are beautiful in good quality and comfortable They're with the image, the ame
The slippers are beautiful look expensive, they are comfortable, they are as shown in the photo, out of a 10 I give you a 10, the store shipping Well-protected slippers in addition to placing tecnopor inside so that it does not deform during shipping, making it difficult to place the pins but if Achieves
Muy bien