We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good looks good quality I recommend it only that I asked for M and still I stay small but the truth is very good quality
Very nice the fabric looks good quality but it was my son's hair
Very beautiful the fabric does not come as ordinary or thin as I imagine it, I order again in another color I like it a lot and I know my boyfriend would like me
Fast delivery, all right. Is a bit small for XXL. When ordering, it is essential to measure in advance! LooksOut.
Perfect size, great quality
Only the print a little wrinkled but I loved it recommended thank you
It is OK, the size as it puts., fast and quality perfect price
I love it! It is light, warm, can be used under a larger jacket, excellent
I liked my order is very good the fabric
Good sweatshirt, however was the mark of the print on the sweatshirt, but other than all OK
Soft and nice
good
Good quality sweatshirt on fleece. The color is rich bright.
Height 180, weight 95 fit well size. The quality of the material is not very good, synthetic and thin.
The sweatshirt has a fabric that I found fragile and thin. Pockets have one smaller than the other when placing the hand inside the "kangaroo bag". The print appears to be quality, rubberized, but only after washing can I see if it will resist. A good cost benefit for days of very mild cold.
Brazilian speaking here can buy wonderful good quality wear well is in the greatest style, even more I am northeastern son of the plague
Really thank you to all the logistics. My package .. it happened before 10 days .. My sweater is perfect bravo to you. It Is cotton but light cotton. Size M nickel. I recommend it to you.
Very cozy and yummy fabric on the skin. Very nice and beautiful, I will buy more.
Ótima blouse
I liked the fabric and good I just found it short there you have to ask for a larger number than your guy I raise the arm the belly appears
Worth!
Beautiful, hot blouse, the fabric is not sweatshirt but worth it.
I liked the product within the expected it took a little more everything right
If it could give more star, the blouse is wonderful and gave my son right he is 1,65 tall and weighs 65 kg
I really liked the blouse .. also well made I found it very comfortable. Alem is lined and warms well