SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
, At 44 size sat perfectly.
On the leg 26.5 cm back to back. With a warm toe will not be comfortable. Those who usually wear 42 size is better to take the size 44. In the rest, good shoes. Another model I wear already 2 season, still alive.
Sneakers quality but small size. The size of my leg is 26,5 cm, 44 size is straight in the butt, it is necessary to take 45.
The goods came in time as indicated, at first glance the goods are made qualitatively. At me 43 size took 44 was in size. In the future, the quality of shoes will show the sock.
It is very good! Excellent! The store quickly sends the order, packs it well. It's nice to deal with him. I recommend this seller! The item matches the description and appearance. I am fully satisfied with the item and the seller's work. Excellent! 44 size CN at 42 will size ru. narrow in addition.
It doesn't look bad. At his 42 ordered 43 with a thin toe is normal.
Good quality shoes, the glue does not stick out, the seams are even, only the color is not much different from the photo they are more dark gray than black so even more interesting to look
Sneakers are delivered before the deadline. Wrap in a big bag and a very thick Pu bag. At first glance, the quality is good, everything is glued and stitched as it should. The weight is not small, but for this kind of shoes it should be. Recommend.
Really for 1839 rubles excellent shoes. This is not a premium class, but the materials used are definitely at a good level. I especially did not have a fire in the manufacture, I specially fotted in the places of gluing the sole, I can see the glue, but it does not affect the appearance or. Comfortably sit on the leg. On my yet still I will not melt but already a man's leg (43 size = 27.5 cm) at 40 years old, I took the size 45 they are in the akururat, I hope I will not be disappointed in my sock.
Good Shoes
The quality is excellent! I take not the first time. The price is democratic. Inside the shoe There is even a membrane type Gore-Tex. Recommend.
The store is super, responsive, honest, the shoes are very good quality, better than in the photo, comfortable!!!! I recommend everyone to buy
I took it with a stock in size, I guessed it. a little bit small. The sneakers are very good, they sit perfectly on the leg, the delivery is super fast, very,,
Malomeryat, two loops of the floor of the lace broke off immediately, it's a pity, I will have to give my nephew...
Guys, they are small, but in general they are normal.
I wear the 40th size because of the fullness of the foot. In length, I have 39,5, that is, 40 is always free. Took the crosses 41-did not fit. Slightly small and in length, and in width.
At first glance quite qualitative. Attentively with the dimensional grid. Freeze the foot! Small size for two sizes
Unfortunately, the sneakers did not fit, they turned out to be small. I have 43 Russian size, ordered 44, looked at the size grid, it seems that they should have approached, but no. So consider when ordering that it is better to take 2 sizes larger. The sneakers themselves are quite decent quality, given the low price, nowhere is nothing torn off, the glue does not particularly perform. In operation, unfortunately I can not evaluate, but they look quite good. Packed well and reliably. The store at my request did not delay with the shipment and generally done well, and with the size, well, it was I who made a mistake, although I knew that shoes from China from China Well, not lucky, for the future I'll take into account)
Great shoes
At 41 size ordered 42 and correctly made, small size, leg 25,5 cm, sneakers are excellent, quality at altitude, let's see in the sock, I recommend
Came very quickly, ordered 44 but at good it is better to size larger, ideal for half the size. They look not bad, but the sole is harsh I will try to wear how the weather will rise.
Everything is fine, thank you very much esteemed)
OK.
Malomerit
Malomerit. At 41 Russian size 8.5 Press in sock. Take a larger size. Took for 1600 of this money cost. There are no complaints about quality. As in appearance.