Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5***r –
These are really good 190x100kg size XXL perfect. Very soft and squatting. Pranks apart from really good ones.
F***a –
He dresses tight.
R***o –
Arrived incredibly fast in Brazil, 8 days after purchase! Product has good workmanship and seems to be comfortable, I will test tomorrow in practice.
J***o –
Everything perfect I recommend to this seller
A***n –
I love the comfortable side
c***r –
Very comfortable
p***r –
Looks good. You have to see the washing and the try.
M***l –
It looks good although I have not been able to try it yet it is as if it were a brief
K***d –
Very good product. For sizes, you need to follow the size guides, it works very well.
C***i –
Perfect
a***r –
Everything is OK
E***a –
good product costs little
E***y –
Ok
G***j –
Everything is fine.
s***i –
ordered size xl my size 30. perfect
K***a –
super
J***A –
Correct
1***r –
Very good seller
M***a –
Excellent material
Customer –
All good
A***v –
Good
Customer –
Arrived within the stipulated time and corresponds to the sale description
J***z –
You have to order a larger size, it fulfills its function
Y***l –
Size large but it’s perfect
A***i –
ok
M***v –
Perfect
E***s –
Great as described, thanks!!
7***r –
all good, thank you. well fitted. delivery was on time too. very comfortable. would purchase again from this supplier
G***s –
Top sits perfectly under cycling clothing
V***a –
bom
j***z –
The fabric is very soft I like
Y***l –
Attention size large But very effective
Customer –
Ass pain is less
a***r –
Good product, it arrived in good time.
D***o –
Perfect and really comfortable
I***o –
Very good, very comfortable, I indicate to all my friends, I have already done five motorcycle trips and I did not feel discomfort.
J***n –
Is fine. Size XXL for large body
Z***i –
Extremely comfortable and non-pressing shorts. No skin abrades or redness. Excellent for short shorts. I recommend. The price for such a product is extremely attractive. Flash delivery to Poland. Cheers.
j***Y –
Good product for two-hour maximum exit.
I***o –
All Ok
A***o –
ottimo
Customer –
Very good
J***z –
genial!!
F***r –
assez confortable
I***l –
Nice product
b***0 –
It looks good we’ll check riding
C***t –
Very good, comfortable but rather to wear under another short/trousers because very short .. Looks like a boxer.
J***o –
exact fit
m***i –
Great. Perfect as in description
E***r –
Son comodisimos
J***a –
Very nice but it was very small I had to return it,
e***t –
Super comfortable.
Customer –
I really liked it, size XL for 1.80 and 85 kg. It is very convenient to use under any pet or clothing.
Customer –
Perfect. As indicated in the advertisement
j***l –
Goods match the item description I recommend
R***a –
Perfect product in your presentation, packaging and size also perfect, I ordered the size L and it is the one that is worth me.
a***r –
Fast delivery little be washable red and gray color and black Brand ?????????????????????????????????????????????????????????????????????????????????? Comfortable item for bike or MTB🚴🚴♀️🚴🚴🚴🚴🚴🚴🚴🚵🚵🚵🚵🚵🚴🚴🚴🚴🚴♀️🚴🚴🚴🚴♀️🚴🚴🚴♀️🚴🚴♀️🚴🚴🚴♀️🚴🚴♀️🚴🚵🚴🚴🚴🚴🚴🚴🚴🚴🚴🚴🚴🚴🚴🚴🚴🚴🚴🚴🚴🚲🚲🚲🚲🚲🚲🚲🚲🚲🚲🚴♂️🚴♂️🚴♂️🚴♂️🚴♂️🚲🚴♂️🚲🚲🚴♂️🚴♂️🚲🚴♂️🚴♂️🚲🚲🚴♂️🚴♂️🚲🚴♂️ Very well👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍. .. I was very satisfied.😉😉😉😉😉😉😉The article looks like a shor
Customer –
Octino product
R***o –
Very nice
a***r –
Good for the price You’re going to be a man.
g***i –
As described everything OK
f***r –
supergood
p***r –
Size ok, to see in time
J***l –
In accordance with the description.
I***2 –
Perfecto
c***Y –
Excellent and comfortable.
J***s –
Excelent material and fast delivery to Peru.
A***Z –
Good breathing and good support
P***o –
great product. In total I purchased 5
Customer –
Expired fine.
M***a –
Everything is as described. Value for money, sensational. The delivery is trouble-free and fast. I recommend it!
e***o –
Great product, I recommend it to everyone and I will buy more times, excellent cost benefit and the delivery time was very good
Customer –
Fits, wobbles, has air. All good and gladly again
d***n –
According to the description and quick reception.
N***r –
Good
j***s –
Perfect and well received
h***r –
As described👍
A***a –
Everything is correct. Fast shipping
V***v –
Garni coward! Tse the panties and not the shorts, on the vulitsa in such you can walk more than the zbochentsi. Rozmiri in the tables of vidpovidayuysnosti.
a***z –
The product has good finishes and looks cool, ideal for roller days in winter or even spring if you want to go with street pants
Customer –
Well made and light
P***a –
Thank you
B***r –
30cm wide polyester hips it says 100% polyester I got the M made in China
Customer –
O.K
Customer –
Good morning! It arrived earlier than expected. I haven’t tested it yet, and when I test it, I’ll leave my review here.
J***o –
Perfect for me, a big purchase at an affordable price.
s***y –
1m73 for 82kgs I Took xl impeccable size
M***a –
Highly recommended. I bought several times. I have 5 and the padding is good. Fast Delivery
D***r –
The shorts are a saviour for longer trips. Comfortable and nice.
V***a –
Very good product, I will buy a smaller size.
Customer –
bueno
R***n –
parfait
D***t –
Do not produce
a***t –
Cute light and use as gallumbo
B***y –
Bon produit, waist bien.
J***s –
After a few tests and doing the laundry, I can definitely say that these are good. Glad I bought two, so I can alternate between them when I go out for a few rides on my bike. The shape, size, colours and fit are as described. The photo I added here might make them look a bit bulky, but once I put on a pair it just fits right as it should.
C***e –
Shorts padded to wear under mountainbike shorts, it feels like by. We wait for the road test to see how it goes.
J***z –
excellent! buy without hesitation!
R***a –
As announced. It is comfortable for me that I measure 1.78 so everything in order
F***i –
As good as in photos and very comfortable
L***z –
Thanks to the seller, exelent product I am satisfied
م***ي –
Excellent
정***정 –
When I wear it for work, it catches the freezer on the floor. When I just sat at the bottom, it was so cold that I was confused.
s***n –
It looks 6 it feels to the touch, good, I hope that it fulfills its function, after trying comment, greetings
F***z –
Fits correctly and the Gel pads make the bike saddle very comfortable.
A***c –
Gives additional comfort. Im 80kgs/180cm bought XXL. don’t buy smaller too tight!
f***i –
Very nice and fast shipping
S***l –
Untested looks good
d***z –
M166 x 60 kg precise size
A***l –
Very well fits very well👍
W***a –
Good for motorcycle riding
Customer –
Very comfortable for long trips to motorbike without fatigue or pain. I recommend.
B***i –
👍
n***s –
It fulfills its function, super comfortable Do Not Disturb
Customer –
Product as described, fast shipping without defects.
Customer –
Ok
Customer –
👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽
L***r –
Very good for making VTT.
2***r –
Item is as seen in picture.very comfortable. polyester material breathable and suitable for my need.
D***r –
Comfortable, light and breathable. I just ordered another one. We will see about durability, but my hopes are up.
l***s –
good
H***o –
Good product and in the requested size. Arrived In stipulated time.
J***o –
Very good.
A***i –
Great buy
p***r –
Perfect
F***s –
I haven’t tried them on the bike yet but they are comfortable.
D***g –
I’m sorry.
Customer –
Everything is OK
J***o –
top! Excellent material
i***i –
ok
Customer –
Compliant with the order. The fabric is nice and light. Buttocks are well padded. Pleasant to wear
F***r –
Size correctly
Customer –
have 99kg 184cm , good for me
b***o –
Well made and good material, I will try it on the weekend and see how it is
Customer –
Product at the right size
D***e –
Comfortable with a good fit
S***i –
It’s v good
M***g –
I have over a hundred at the waist and they are OK
Customer –
Very quick delivery, one week before the schedule, the product as announced, overall excellent opinion
a***r –
Work well enough. Haven’t ridden with them long enough to tell longevity.
k***r –
They are very comfortable to carry and comfortable. I chose them to avoid scratches with the seat, they have gone wonderfully for me. Recommended.
J***o –
look fine 👍 fits ok fast fast shipping 👍 iné week také to be here EU Slovakia 👍👍👍👍👍👍👍👍👍👍👍👍👍👍
h***h –
In the beginning I thought it doesn’t help. After a few minutes it was okay. But find them slip a lot and is not as comfortable as my others but okay for the price
S***i –
I liked I have 105 kg 1.94m was good at XXL
g***g –
Received. Reasonable comfort.
J***a –
Very comfortable and functional.
P***z –
super
C***E –
According to the description, the size is okay and the shorts seem comfortable. I recommend.
E***o –
Product as advertised. Delivery time as advertised. The note on the delivery time is due to the fact that it was imported product, with no stock in Brazil probably. But, of my knowledge.
C***a –
They work, before I could not last more than 1 h and with them I am more comfortable and I can last several hours driving the motorcycle
C***s –
According to the descriptions
Customer –
Package well received and compliant in photo, I have not tested yet but it looks comfortable, I recommend
C***E –
According to the description. Size ok and comfortable! I recommend.
Customer –
Perfect
Customer –
The pipes are slightly on the short lace. Furthermore, fine
L***o –
Not yet used.
M***a –
Best👍
N***r –
Top
T***r –
Fits nice and comfortable 185cm 98kg xxl
A***Z –
All good
S***o –
Excellent Product
Customer –
Good product
m***l –
great product!