Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
very good
Customer –
Bad pants.
P***o –
Really good for being cheap
Customer –
Seller quite friendly, the pants are really good for their price, nice cut, beautiful finish even if it’s not 100% cotton hence the one less star and also because I haven’t tested its resistance to washing machines yet. I recommend.
E***r –
super good, comfortable and perfect size.
Customer –
VERY BEAUTIFUL JUST THE WAY I WANTED, I accidentally ordered two sizes larger than mine and it turned out perfect, it’s very light and comfortable.
J***o –
Pants fit well. I got size small and they fit my 30″ waist. The hem length is about 31-32 inches
a***r –
It’s very perfect. I was surprised because it’s much prettier than I expected.
D***r –
Normal jeans fit
D***r –
Normal jeans halt
Customer –
It’s really great, the fit is also very good.
Customer –
I chose the wrong one, but it’s actually very good.
Customer –
My package did not reach me
Customer –
Package came earlier than expected. Looks good too!
J***a –
Incredible wide and exactly like the photo, I recommend it.
b***r –
waist measurement 1.75m, weight 69kg review by bachesptm
Customer –
I FALL IN LOVE WITH THESE JEANS I ALWAYS WEAR THEM A LITTLE LONG BUT THEY ARE FANTASTIC SERIOUSLY TOP
h***h –
Very excellent, but unfortunately I made a mistake in choosing the size. My height is 165 cm.
A***t –
Good
a***r –
It’s a nice baggy pair of pants and fits quite well.
Customer –
Great, the color appears slightly lighter than in the photo.
N***m –
I’m 5’10 32 waistband and ordered medium, fits perfect, looks good. Probably thinner than most jeans but still feel good and still good for winter
T***r –
Nice jeans medium fits me almost perfectly and i’m 171cm tall quick delivery
S***n –
Worth the money ngl
Customer –
The fit is quite good. The color is also okay.
l***e –
topp
Customer –
True to size Good value for money The material is satisfactory for this price. Delivery is fast
Customer –
Good value for money
T***s –
Very good product for the price
Customer –
identical razor works very well
Customer –
It’s cost-effective.
J***a –
It’s so good fits perfectly but i’m too lazy to add pictures
Customer –
perfect, they fit perfectly baggy as I wanted, 5 stars
Customer –
cool
Customer –
I feel good because I bought something that fits well.
Customer –
If you’re looking for jeans close to the bareline v2’s at a more affordable price i’d say these jeans are great, the material is pretty good and the fit is baggy.
Customer –
Very sigma and is not polyester
k***r –
I am 1.73m tall and unfortunately ordered the wrong size, but it still fits me. It was long in terms of size but not so loose on me that it’s unwearable. I believe if I had taken 1 or 2 sizes smaller it would have been perfect. The fabric of the pants is good and thick, and I liked its color which matches the advertisement photo.
С***в –
The size fits well for 176 cm, 75 kg. I recommend the seller.
4*** –
Really nice, bought 2 more
Customer –
It’s thin but the design is nice.
Customer –
Excellent, really, and the price is amazing.