Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***O –
Excellent material, however I bought XL came big, ideal would be G, have 83kg 1.75mt
Customer –
product made discreetly with discreet material. Size a little bigger compared with european size
V***a –
Got a little big
A***r –
Thanks
Y***r –
It’s nice.
V***a –
Medium material
Customer –
V***i –
Without guessing with rozmir, yakiste is good
A***i –
Exelente in elaboration and measures
d***z –
The size is small I take one L for a 42 of pants and it does not suit me ..
L***i –
Ok
s***m –
It’s time. take your measure and no more
F***o –
bom
Customer –
Deliver quickly
Д***н –
It’s normal, it’s not really bad, which is good, the blue color is very dark
s***m –
It came in time. take by your measure and no more.
L***s –
fits big
J***o –
It feels good and the size fits the description quite well when wearing them. Would buy again.
Y***k –
Shorts are very thin, they shine, rustle. As for me not for the hall, but to go to the beach. They can be quick-drying, but not for sports clearly. In general, I did not like the word at all, my husband said norms
Well now let’s see if he will wear them
S***o –
top
o***s –
It’s okay to run… comfortable
B***a –
Excellent material. Very soft. And light.
F***s –
Excellent product.
D***s –
Excellent Material, quick drying, arrived before the indicated date
Customer –
Fit well
V***n –
nice fit good material
M***a –
size is big
Customer –
Garni shorts, thin fabric, light. For trenuvan-Chudovo pidydut. Rozmir vidovis to the rosemirny Sitki. Everything was matched.
ל***ם –
Very pleased very very much
j***r –
I loved this short, it is comfortable and the fabric is very soft. The size is correct.
V***n –
fits well
M***a –
Very good, everything spectacular loved my pololo jiji, all good!!
G***s –
I really like it, it’s very comfortable to wear. This is a European size, the size is accurate, not an Asian size, so buyers should not buy too big.
R***s –
Very good product, very suitable for sports
M***z –
Great product, with a hidden pocket
Customer –
excelente
M***n –
Fast delivery
h***r –
pretty good light great for training
A***r –
Great look and fit
E***z –
Very comfortable the truth I love that the bags have closure Without a doubt I will buy other more
c***o –
I measure 1.71 and weight 66kg I order s I fit very well if I ask m I would be too big
Customer –
Super. For me the right size. Thank you.
t***d –
Very fast delivery. Size too large for me. Anyway thank you
Customer –
The fabric feels very thin, gives the impression that it will not last long. But in general it’s fine.
a***r –
I received the goods within the guaranteed time. Shorts very nice. Please order size smaller than the size table. The belt circumference is given for the shorts before wearing when the rubber is not stretched. After stretching, the girth of the belt is about. 12 cm larger, so really for a person much larger. Communication that the seller is super. No problem that you return the goods. I recommend.
a***a –
Not something
a***o –
Received the shorts are cool, but very large. Ordered 3 shorts from different sellers “L”. 2 shorts are normal, and this seller has a minimum of “X” instead of “L”. They are 7-8 centimeters larger than other shorts in width.
G***A –
Good product I bought a size L and looks very good in comparison to over products
M***s –
Very beautiful and comfortable, perfect size, super recommend can buy without fear
g***e –
Size Large. Tres elastic.
P***z –
The size M is small, it becomes a European tala.
U***r –
Pleased with the shorts overall, great for the gym – just a little more baggy then I’m used to but comfortable enough.
N***a –
It adapts to the needs for the. Which. I require it, very comfortable, fresh and light, ideal for very hot days
A***o –
Met the expectation well
m***a –
Beautiful
F***o –
Excelente
n***r –
Good
А***ч –
The lining would not hurt them…
Customer –
Customer –
Very good, the fabric is the good. It is also comfortable. I think it’s perfect. Plus it’s very cozy
S***l –
They’re very thin, you know the material I mean. Tissue paper-esque.. I’m talking if you’re not wearing boxers, someone will report you. Very long too. The model in the image must be 6ft 8. I’m 5ft 10 and the shorts come down to my knees. I bought XL. Think basketball shorts and not gym. Not the worst but not what I thought I was getting.
Customer –
Love my board short
V***n –
good material very comfy
m***a –
really like it
l***r –
I tried it on, but I like to wear it in the summer
Customer –
Ugly ugly
A***a –
Fast delivery, very good fabric, I ordered it for the gym by my boyfriend and he loved it, I will ask for more colors
L***o –
very very good and very very Speed
Customer –
Good short I am happy with the purchase
2***r –
To be well Reasonable cloth
A***l –
I got bigger than my size
I***s –
Perfect
G***i –
Cut L a little big. Better take the M
M***o –
.
A***a –
The shorts are pretty good. The size is very large according to what was usual in Chinese manufacturers.
F***k –
Size was too big for me. I am 188 cm, 82 kg. black XL ordered. Was too big, too grazed unfortunately. I could have taken an L or maybe even M
F***o –
The product has a good mesh and good workmanship, but measure of this product is similar to that of Brazil, but the short has a large shape and looks more like a shorts. I am 1.80m tall and weighing 80kg, for me it was looking like a boxer shorts lol, I asked for G, in my case, I will buy another M.
Customer –
all ok
M***n –
good material and a little on the small side.
E***e –
It is as it appears in the photo, it is super comfortable light to dry quickly, I use it all the time the closures ensure that you can carry wallet and cell phone. The only problem is that too long and I can’t use it to play tennis. The waist is good because the waist suits me, maybe a M would be the best
C***a –
excelente
D***a –
Delivered quickly, nice product and the size is good!
R***i –
Perfect product and material!!
Customer –
It seemed to come out a little big
Customer –
Very good
J***o –
Came to Me with broken seams
S***a –
Normal shorts for a good price