Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
cute purse, suitable for a young girl. The glitter is a bit too much for a grown woman, I’ll keep this to give as a gift to a child.
C***a –
It is very beautiful and arrived quickly, I liked it a lot, although it arrived without the decorative pendant 🙁
M***e –
Good and nice bag I like it so much
Customer –
This very beautiful Thank you very much.
Customer –
Very nice the bag, exactly the same as the one in the photo. Both the detail of the stars in the bag and the key are very cute. I loved it.
R***l –
The bag is very beautiful, he only needed the bun he is wearing. 8/10
M***s –
I am very happy with my purchase. Equal to the photo. Very beautiful and the color very beautiful. I will buy again in another color
C***r –
Very good.
M***a –
Is beautiful, I recommend it.
T***a –
I loved
S***z –
I loved it super☺️
9***r –
Love it a 💯
Y***2 –
Like the combination of colour and stars are looking nice
Customer –
Very pretty. The bottom has stars on it. Perfect size for an evening out
L***a –
The bag is beautiful. Won very fast. I bought as a gift. Made very nice for girls. Thank you seller.
L***i –
Thank you so much very nice bag I love it thank you dear I am very happy Brunch lot bag
1***r –
Very wide beautiful hanging bag expected smaller, better than expected, well finished, strong and very feminine
S***a –
I recommend very cute wallet
1***r –
Beautiful hanging bag, strong, and wide I love it, I recommend it very much, thank you.
Customer –
It really is a very nice lucid practice bag ideal for which we do not carry many things
S***a –
Exactly as described, beautiful product. Was worth the acquisition a lot.
N***z –
It is beautiful, I bought it on sale I love it, I bought the recommended 100%
W***e –
Very beautiful arrived very late though
d***r –
Lovely
J***o –
l received with thanks
Customer –
Good
1***r –
Very good product I recommend it a lot
f***e –
Like on the photo. Perfect for parties or parties🥳
N***a –
It has very nice design looks elegant and is big
e***r –
It’s great. No other comment ❤️🔥
l***s –
Super pretty and cute
A***s –
The love! It is precious💜💜
9***r –
Amé 🥰
V***n –
Very satisfied with my order
ع***ي –
Very cool.
С***к –
The bag is class, it is beautiful
2***r –
Very pretty prettier than I thought
a***r –
Excellent
N***y –
V Good
Customer –
I love it, it’s very nice!
Customer –
Good service
2***r –
Very beautiful
V***z –
The same as the black bag, very beautiful and detailed, delighted
Customer –
Good product
V***z –
Very nice bag, arrived in perfect condition and fast
В***а –
AZ ZRM old chovek, But Moga and appreciating beautifully. Chantichkata E Super-on gled Malka, but there are a lot of bad people…
Customer –
Beautiful
F***n –
love it, just like in the image
D***a –
I loved the bag very beautiful
8***r –
Very nice as the picture shows,. I like it.
A***s –
Looks good, arrived mistreated by the trip but nothing remarkable, it looks just like in the image
m***u –
Good
Customer –
Very happy with the product
J***e –
It is very beautiful, it is worth it here the bags are very expensive.
G***c –
I loved this divine, the photo does not do it justice, I highly recommend it, I will buy the other colors
e***r –
Another one to my collection😍Is perfect, as the description🤗Only came one day after the date but without inconvenience🫡
P***u –
Nice
1***r –
Beautiful looks
F***a –
Came just how I ordered it. Plus so pretty! Tracking was amazing! Shipping took only 2 days! Plus, delivery deliver right to my door!
s***i –
nice
V***e –
wow.good product. Worth to the price.safe delivery fast delivery thank you.
Customer –
All very well
Customer –
I loved
m***r –
I loved her and beautiful
F***G –
Everything is beautiful, I recommend it to people.
V***t –
Very beautiful
p***A –
Nice the same picture
C***r –
As it is in the photo❤️
Customer –
I was surprised to see how beautiful it is. It is not big, but it is also not too small. I really liked it.
Customer –
I like it
B***G –
Love it. Not damaged. Good packaging. Totally recommend
r***r –
I loved the bag, wonderful❣️ Arrived very well packed.
H***d –
Very fast shipping
S***a –
It’s very beautiful. It looks the same as they showed worth of money. highly recommend this shop and next time I will order more. thank you.
L***s –
It’s very pretty. Just like the image. Just that I’m a long time coming
M***a –
Is very nice
J***k –
Good product as it is in the publication, arrived within the time that the seller showed, well packaged I recommend it
Customer –
super
Customer –
good product 👍🏻
A***s –
I love it
M***g –
Amazing the vrd, it is a very beautiful and beautiful color bag, I feel it goes with all this cute color, I highly recommend it, it is small but ultil the vrd you save things that you will only necessarily occupy when you go out, so I asked for it for small although there are other beautiful colors I feel that this combines with everything
j***r –
very pretty
C***i –
wooow.its so beautiful and accurate size with picture ❤️❤️🥰🥰 thank you so much fast delivery ❤️❤️🥰🥰
E***s –
Very beautiful arrived well packed, I liked it very much. I recommend
r***s –
beautiful
r***o –
Perfect
k***r –
They are precious and very elegant fair for formal meetings and engagements.
N***o –
Very cute excellent
M***r –
Nice, it matches the description, although it is somewhat small.
Customer –
This very beautiful bag I recommend buying is worth it
a***q –
Super fast delivery and the bag is very good
K***M –
My girl loved it, she’s beautiful.
n***z –
This as the publication, very beautiful and resistant
I***r –
beautiful, very elegant, my daughter loves very much, very elegant, my daughter loves very much, very elegant, my daughter loves very much, very elegant, my daughter loves very much, very elegant, my daughter loves very much, very elegant, my daughter loves very much
R***a –
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
M***i –
Excellent…
D***r –
fantastic little bag
K***a –
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
4***r –
I love my order
Customer –
Thank you very much veru nice.
Customer –
This beautiful, arrived within the agreed time
S***a –
Beautiful wallet a luxury I recommend it
a***r –
It arrived in very good condition, very beautiful, same as the image, excellent price
S***a –
Very good 😊 love it
A***r –
nice
C***r –
Very good state
Customer –
It is very nice, arrived within the estimated time
m***a –
lindísima 👏🏼👏🏼👏🏼👏🏼👏🏼✊🏼✊🏼✊🏼✊🏼✊🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼
r***r –
It’s beautiful!! As in the photo above. Everything arrived right and before the deadline👏💓
s***s –
The bag is beautiful
Customer –
A really beautiful bag.
D***k –
Very nice handbag
Customer –
Very cute, I loved‼️‼️‼️
C***s –
Very nice good material
Customer –
Beautiful and widespread
a***r –
my order came correctly, and the inside is nice and big the colour if black and white and it has a key ring withe bag which nice 😀.
I***l –
Very nice a good gift
r***r –
Impeccable and fast Service! I received my order!
L***4 –
beautiful, cute bag.bt didnt receive the pendent..
n***r –
It is very beautiful however in the photo it is almost not appreciated that the bottom half is all glitters and it has stars that give a different touch to the bag as more childish, in everything else is perfect, the size is wonderful and practical, Also that ornament that brings additional you can remove it and put it at the convenience of your outfits, I really liked
Customer –
Very good
L***a –
Beautiful excellent design and size
Customer –
It is very beautiful and elegant is very strong and I like v
2***r –
Very well packed, they arrived well and before the appointed time, recommended because it is equal to the advertising image
J***o –
Very beautiful loved Perfect
e***l –
Small bag by the light Thanks
R***n –
Very cute
Customer –
The material is a bit iffy but it’s a really cheap bag so you get what you pay for. It’s still super cute!
Customer –
Classy and beautiful
K***n –
Satisfied arrived on time and a good product I agreed to the price
Customer –
Beautiful🤩 As seen, without any detail
С***а –
Stylish women’s handbag recommend
I***a –
Beautiful and arrived super fast
I***h –
got exactly what i ordered thank you
K***N –
amazing
미***김 –
It’s so nice.
0***r –
legit i got just for ₩1,477 and i got also free shipping so i payed just ₩1,477 unbelievable but its true i really like it
Customer –
Fast shipping. Looks good
s***r –
I loved the wallet, very fine and it came with a key chain. Bequeathed in due time and form. I’m pleased that you can buy a portfolio like that and that it’s cheap. Thanks to the seller.
Customer –
The bag is beautiful, it is identical to the photo, it is suitable for different occasions, it is spacious so several things enter.
B***z –
Very father and arrived super fast
R***i –
good i liked it
I***r –
Great arrived
V***o –
He arrived earlier, he arrived in perfect condition, the only thing I did not like, was that he arrived open, from there to out, everything was fine. Would buy again.
T***n –
Very perfect as shown in figure .. looks stunning.. thank you 😍 for the delivery
Customer –
Very nice
k***n –
Very good as seller description
J***l –
love it
Customer –
Super cute!❤️
j***o –
My mother liked it, good cost benefit
A***a –
Nice arrival
2***r –
Super cute bag, very practical for youth, very youthful
k***r –
They are beautiful and of good material.
3***r –
It’s very pretty, my girlfriend is going to love it very much, in her birthday present🥰
D***l –
All good without any problem, excellent, I like it very much, I recommend it, thank you seller.
Customer –
A very beautiful luxury …. I loved🤩
Customer –
ok i love the bag except the front where the stars are..if i get anything spilled on it that has color i dont think it will come off cos of the glitter up there. that glitter n stars makes it look cheap though wish that part isnt there but aside from that i love it. especially the chain n gorgeous accessories
r***r –
4 days Order 14 days arrive! Handbag lower part of the color of the Ivery? It’s like the floor or clothes because it’s shiny in that part, but it’s not bad for the price. I don’t think it’s the same for a while.
M***o –
I like the purse.. it has good space inside.. I can put my two phones and wallet in. It came in good condition
N***z –
Very beautiful for the price I exceed my expectations
B***e –
So Beautiful 🥰
S***a –
Shenha Btnjn wonderful and matching the image and sweet Ktir girls and boys Btjnn very😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍
I***Z –
Is very nice
a***r –
Very beautiful
R***o –
good condition fast delivery
Customer –
the bag is really pretty, no damage, really spacious and I am able to put my necessary item which I take to work, it’s stylish I’m living it 😎
E***m –
Lovely😍
Customer –
The bag is very beautiful, exceeding all expectations, very worth.