Florazan.com –
These Terms and Conditions (“Agreement”) govern the relationship between Florazan.com (“Company,” “We,” “Us”) and registered Vendors (“You,” “Your,” “Seller”) on our platform. By registering as a vendor, you agree to comply with the following terms:
1. Vendor Registration & Eligibility
1.1. To become a vendor on Florazan.com, you must provide accurate and complete business details, including your business name, contact information, and product details.
1.2. We reserve the right to approve, reject, or suspend any vendor registration if the provided information is found to be incomplete, false, or misleading.
1.3. The vendor must be legally authorized to conduct business in their respective region and provide proof of business registration (if required).
2. Product Listings & Quality Standards
2.1. Vendors may list only handbags, tracksuits, and related products that comply with our platform’s policies.
2.2. All products must be accurately described with high-quality images, specifications, and pricing. Misrepresentation of products may result in penalties or account suspension.
2.3. The vendor is responsible for ensuring their products meet quality standards. Any complaints regarding defective or counterfeit products may lead to delisting or account termination.
3. Pricing, Payments & Commission
3.1. The vendor sets the product price but must ensure it aligns with fair market rates.
3.2. Florazan.com may charge a commission or service fee on each sale (if applicable). Any changes in commission rates will be communicated in advance.
3.3. Payments for vendor sales will be settled after deducting applicable charges and commissions. The payment cycle (weekly/monthly) will be specified in the vendor dashboard.
4. Order Processing & Delivery
4.1. Vendors must ensure timely processing and dispatch of orders as per the agreed shipping timeline.
4.2. If a vendor cannot fulfill an order, they must notify Florazan.com immediately to avoid customer dissatisfaction.
4.3. Repeated delays or failure to deliver products may result in account suspension.
4.4. Vendors must comply with Florazan.com’s return and refund policy.
5. Return, Refund & Dispute Resolution
5.1. If a customer requests a return or refund due to a defective or incorrect product, the vendor is responsible for processing the return.
5.2. Refunds will be issued based on the terms agreed upon between Florazan.com and the vendor.
5.3. In case of disputes, Florazan.com will mediate between the vendor and the customer. The final decision made by Florazan.com shall be binding.
6. Marketing & Promotions
6.1. Florazan.com reserves the right to promote vendors’ products on its platform, social media, and other marketing channels.
6.2. Vendors may opt for additional promotional services for an extra fee (if applicable).
6.3. Florazan.com reserves the right to modify or adjust any promotional campaigns for vendors’ products.
7. Account Suspension & Termination
7.1. If a vendor violates the platform’s policies, their account may be temporarily suspended or permanently terminated.
7.2. If a vendor wishes to close their account, they must provide at least 7 days’ notice in advance.
7.3. Florazan.com reserves the right to suspend or terminate a vendor’s account without prior notice in case of a severe violation.
8. Legal Responsibilities
8.1. The vendor acknowledges that they are solely responsible for ensuring their products comply with all applicable laws. Any illegal, counterfeit, or unauthorized products listed by the vendor will result in immediate removal and possible legal action.
8.2. If a vendor’s activities cause damage to Florazan.com or its customers, the vendor may be subject to legal consequences.
9. Amendments to Terms & Conditions
9.1. Florazan.com reserves the right to modify these terms and conditions at any time.
9.2. Vendors will be notified in advance of any significant changes.
9.3. Vendors must comply with the updated terms; failure to do so may result in account suspension.
10. Contact Information
If you have any questions regarding these terms and conditions, please contact us:
📧 Email: info@florazan.com
📞 WhatsApp: +923223661000
🌐 Website: www.florazan.com
By registering on Florazan.com, you agree to these terms and conditions, which are legally binding.