SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I love and hate this one. I hate it because it hurts my back, I don't know if it's due too being small but I did order L. but the fabric and material is really good
Great quality. Product as described. Fast delivery
Beautiful models, I am not very thin however the size s I look great, they are very comfortable, I have already used them in the gym, the push up butt is very aesthetic and comfortable in the abdominal area, recommended 100%, suitable quality and firm fabric. I definitely loved
Very good quality leggings. Stretchy and perfect for the gym. Not transparent and is also squat proof.
For a height of 172 cm is not short, there is still fabric, I think the 175 will also be great, the 105/68 fits perfectly, does not crush anything, I recommend it from the bottom of my heart, perfect❤️
It is very good quality, the fabric is thick and stretches quite
Omg, I was very doubtfully AliExpress is my first order and I arrive. If it is what I expected, it has good quality
So good and good materials thank you! Happy so much!
I arrive in a week this super I will order more with the same supplier…
Perfect. Fast shipping. M is perfect for 104 cm hips. I have the same stile in L size. M is better. I am 170 cm tall, 94-76-104
It is the third time that I buy and they are wonderful, very good quality and the colors are just as the publication... Look beautifulThank you store!!
Quick shipping and delivery, nice and comfortable for exercise.
Corresponds to the size! Excellent
Beautiful and as advertised, perfect size, I will buy more for sure
these arrived fast in great condition they look nice and of good quality but I have not tried them yet. I will update once I do so for now everything is 5 star I hope they are the right size and are not see through or sheer at all the last thing I want to do is flash my buiness to anyone lol that would not be cool at all.
It is already my second purchase. Really great product for this money. My favourite gym pants.
Brown is good, it's a good brown search match. Jess Wright. I love taking care of nice color brown.
Excellent quality, they are very comfortable. I bought a size S and it fit me perfectly, I am a size 38-40 pants. 98-65-90
Arrived in good condition and fast, it looks good material and looks like the photo
I put photos of them, of the seams, the fabric and seams feel very good, soon I will make another comment because I will use it, but so far I have liked it a lot. 10/10
I thought it was going to take longer, just the bottom part I thought it would be more marked. Everything else is fine
Are beautiful!! And very good quality size M gives for more!! I hope the little ones serve you!!
Product arrived intact well sealed of very high quality is nothing transparent Super recommend the store and the store Thank you very satisfied❤️
Beautiful leggings, totally satisfied with my purchase
Exceeded my expectations! Great material and served right. I have 1,60m and 65kg. I bought m size and it turned out perfect.