SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I did not communicate with the store, but I was wrong with the size.
The suit is great. Take it will not regret it. Asked the store to change the size from M to s. Thank you very much. Los Angeles is eight days away. Very fast. Very happy with the purchase. My size is 42-44 Russian. Growth 1,67 did not regret that changed to s. It stretches perfectly. Slightly translucent on the leggings. But not critical
A lil bit darker than the pic but perfect
What is awesome costume. Quality too * ___ *
The suit is cool, the color is identical, the leggings slightly translucent, but not critical
Super suit. Long chose the size ordered with, and the jacket m. Came OG 86 from 64 to 94
Excellent suit, did not regret and the color is chic
Delivery 3 weeks. A good suit, I really liked. Sits well.
Very high quality suit, stretches well and looks very nice on the body
The suit is a little small, at first glance it seems that it is very small, but then it turns out that you can pull and will be at the time. Pleasant very elastic fabric and texture of this fabric. The top is a little grieving would take more. Height 172 bottom perfectly in length at its usual m took L
Everything is fine. Fast shipping. Does not shine through. On my volume took the size of M.
The order to Kazan reached in two weeks. Seller at my request sent me top from suit XL, Bottom L. Quality, seams are all neat. The fabric stretches well, but if you take it tight, it will be hard to shoot after training)
The suit is cool! On its parameters 87-62-92 asked for leggings-s, top-M. everything came perfectly fabric does not really pull, everything is comfortable
I have wide shoulders and top closer to 46, and low-44. read reviews and asked the store to put top L, and leggings-m. The seller went to meet. The suit of the village is wonderful, everything has come. Novosibirsk reached 1 week. This is my personal record.
Great kit! Everything is very accurate, it stretches well, but sticking thread and not clear spots spoil all the impression.
On my parameters 167 82/67/92 sat tight. The stomach does not give) as it is, it will be. I could not zip up the jacket, but the size of the pants is not exactly worth it
Height 168, 89/72/101 top sat perfectly, pants barely pulled-strongly pulled. The color is beautiful, but shines through. You can see even seamless body underwear. During intensive training, it's hot for me, but for yoga, what you need.
My settings 88-65-92 M ordered, was a small
Chic suit! It is the best sport that order and buy I much))) very cool and high quality fabric. Very nice body, as states do not want to shoot. The top good push-up, and pretty back. Tights too high and with a good support. Rashgard convenient that full zip and with a hole in the fingers. In general I autumn happy and the price is very low cost-2000 for a suit three is Penny now!!! In showrooms are suits for resell at 5-7 thousand!!! Don't waste your money, please order here is available!!!
It is truly a beautiful set, apart from the measurements above are narrower than normal must take at least 2 sizes in plus size normal if no all is gorgeous! Fast shipping and receiving advice
A steep suit, reached 2,5 weeks to Volgograd, I wear the size M, took L, and at the very point I got, a little jacket is small, but it does not stretch not stretch
Very good suit, the store quickly sent, the quality is excellent, the seams are all flat, soft and pleasant to the body material, not hot, on the parameters 86 everything is fine, thanks to the seller
50 kg, 160 cm, 84-74-90
Good quality, size matches
Quality is perfect. A year ago I ordered from the same store of peach color. On Kamchatka came in 10 days, it is very, very fast. Thank you, the seller is sure to recommend