SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Adorable shorts, my favorite now, the reason they look different in the reviews is that people put them on differently. Here's an example
Perfect!
Excellent
Loveddd
The pants sit very well, but are a bit far. I would recommend a size smaller. Furthermore, the color is slightly different than in the picture.
I highly recommend. Shorts very well made, do not shine through and do not stick out.
The best pants in history, beautiful, feel great, tighten the gut and is very comfortable. Not transparent and is suitable for squat
Ordered in size M. Very comfy and the cake is caking . Will definitely order a lot again !
Very good quality, good size, I recommend
fits well although there are baggy lines at the front
Love, they’re perfect length and super comfy. Im 6am Pilates ready
The delivery time is amazing, I arrive literal in 5 days. As for the product, it is super well achieved, so that it looks tight, it is best to roll up your sleeves and double them inside so that they are short because otherwise the form is a bit strange. Packaging is also great. Quality great price. I generally recommend it to the 100%. I will buy more colors again without a doubt!
I will always order here just great
10/10. It fits very nicely, although pants are low waisted so keep that in mind
Simple perfect fabric quality high transparent T, fun to work out איתם recommend heat!!!
love the material and it was very fast shipping/ would say it's true to size
Very soft but firm material ! Orded two for myself and two for my sister. We’re very happy with them!
Sehr squat proof, bequem
The shorts are great, the size is right, Chio need!!! Came quickly! Thank you!
Incredible!! Sit so much but so well! I will buy many more colors. Not to mention that it arrived super fast.
The quality is very good, the thick ones are not shimmer, the only negative is the low fit and you need to pull it higher from the front is assembled and you can safely order a larger size if you want to be longer
True to size but really compressive, as they should,so if you have a bigger tummy it can press down and hurt, its better if you size up. In me they fit really well and are exact dupes
I love very good quality, I will continue to buy a lot I would like more colors
It wears mostly true to size. It looks shorter in the photo than irl. It’s like biker shorts in person. You can’t really hike them up because it makes them look weird. It’s also almost too tight and very firm fitting (which I expected). I will still probably wear them though. I’m not used to bright colors on me so I feel a little weird about my body but I think overall they are cute. They will help me get out of my comfort zone.
So cute and they fit so nice. Got an XS but will be sizing up just because they did fit a little tight. I will say they’re true to size. I just seen reviews saying size down but I think just stick with your regular size.