SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://florazan.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I first asked for an article to verify that such is the product, and the truth is that I am going to order everyone, very nice and the fabric is thick, I recommend it!!
Great one! Good quality and nice fit
Wonderful set, not transparent, comfortable I loved, will buy again
The fabric is very good, very thick. I got a good discount on the purchase and was taxed in 13,00 for a 24,00 purchase but it was still worth it. I took the size m I am 1,50 high and 49kg gave me right. It stretches a lot and does not keep the shorts short, it is not transparent too. Came well packed and it took 1 month to arrive because of the inspection.
Great kit! Glad to buy it, satisfied with everything
I absolutely love the way this unit fits me. 5 7 ordered a small. Fits perfectly. Quick arrival to Texas. Definitely ordering more units.
Very good quality. The size is great for OG90, 75 and about 95 cm
I took a m and at the waist tightens a little, maybe I'll slack with some washes, it's extremely beautiful, it shapes the body and leaves everything in place, I put the photo up close to see that it is not a smooth fabric and does not have the middle seam, only in the background. The top is not tight (I have small chest) and the pail is removable.
the colour is slightly different, more red
Super yakiste! The material of the trohi is more, the middle of the middle, the garny of the pinnacle of the glass, the ale without a hold on the Tylo. It is a landing, a wide lumbar belt, and a lot of knowledge at the topi. In one word-capture!I will find a purchase for Ali! Rosmir m pidyshov on my "cotton" straight parametersRist 163, VAGA 60, OG 87, from 80, OS 95. Well, duuuuuuuuuuuuuuuuuuuuuuuogi recommend10 days went to the United States.
Absolutely wonderful set, and great material!!!
A little transparent, have to pick up one size more... But it's cute and top is great quality
Perfect fit! Get all the colors girlfriends. I chose my a crisp size. 5ft 5 135lbs M 34DDD
Genuinely impressed with the quality of this set. I can actually work out in it and not worry about see through and top is supportive. My initial idea was to use it to run errand, such a great buy
The fabric is incredible... I like it very much rewarded 100%
That perfect set I just loved too much is not transparent super comfortable loved I loved
Ours and very perfect even if you buy without fear, you will not regret and perfection of the top.
Very quality material I liked
Finally I found a perfect white thick set! Super fast delivery
Very good material and fast shipping. Recommended
Juge yakisny costume, fabric is prim to Til, more for Taku Tsina (bought by Zi znizkoy for 128 UAH). Priesh Duge shvidko.
Beautiful!! Ok quality size ok hold and hold ok I am 1m60 for 60 kg size M perfect
It’s perfect sport suit. Highly recommend. Delivery is extremely fast
It’s perfect sport suit. Highly recommend. Delivery is extremely fast